Hello there!
Thank you for checking out our cookie policy. We are committed to ensure our website and the use of cookies, complies with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.
What are cookies?
Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device.
Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
What type of cookies do you use?
We use the following cookie types:
Essential Cookies – These can also be known as Strictly Necessary Cookies, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected.
Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors.
Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes and your log-in details.
To provide you with the best, tailored browsing experience, we may share this information with third-parties, so they can display adverts based on what we know you like.
What exact cookies do you use on your website?
We’ve provided a detailed breakdown below of all the cookies we use on our website, and why we use them.
Name and Type of Cookie | Why do we use this? |
‘wordpress_test_cookie’ via the domain staging2.hive-wellness.co.uk – Essential Cookie | This cookie tests whether our website visitor’s browser supports cookies, especially on pages where users are asked to log in. This cookie is essential for the functionality of our website. This cookie has a duration of the session length only. |
‘wordpress_logged_in_522760559cb 8a3d1ece60e5be0a8b7dc’ via the domain staging2.hive-wellness.co.uk – Essential Cookie | This cookie is used for our website to understand if a user is logged in and if so, who they are. This cookie is essential for the continuity of the session whilst users are logged in. This cookie has a duration of the session length only. |
‘wp-settings-time-3’ via the domain staging2.hive-wellness.co.uk – Essential Cookie | This cookie stores the time our website visitor made setting changes in our WordPress (our website provider) dashboard, allowing us to apply a consistent admin interface for returning users. This cookie has a duration of 1 year. |
‘__hssc’ via the domain hivewellness.co.uk – Analytical Cookie | This cookie tracks the number of sessions by a user on our site. This allows us to understand how many returning visitors come to our site. This cookie has a duration of 30 minutes. |
‘__hssrc’ via the domain hivewellness.co.uk – Analytical Cookie | This cookie determines if the user has restarted their browser session to enable accurate analytical tracking. This cookie helps by telling us whether a new session should be counted, so we don’t double count the same visitor. This cookie has a duration of the session length only. |
‘__hstc’ via the domain hivewellness.co.uk – Analytical Cookie | This is HubSpot’s main tracking cookie, and it works by storing unique visitor IDs, timestamps of the first visit, last visit, current visit and session number. This is important for us, as it allows us to track user engagement and warm leads. This cookie has a duration of 6 months. |
‘hubspotutk’ via the domain hivewellness.co.uk – Analytical Cookie | This cookie works by storing a user’s identity which is then passed onto HubSpot upon a form submission. This lets HubSpot link form submissions to specific visitors, so we can track user journeys on our site. This cookie has a duration of 6 months. |
‘sess_user_publicv2_hivewellnessuk’ via the domain hivewellnessuk.simplybook.it – Functional Cookie | This cookie stores basic session information about the user during their visit, such as what service they’ve looking at, or the time they selected. This helps keep our booking experience smooth by remembering what the user does across pages without having to log in. This cookie is a partitioned cookie, meaning it is unable to track users across multiple sites. This cookie has a duration of the session length only. |
‘_widget_init’ via the domain hivewellnessuk.simplybook.it – Functional Cookie | This cookie loads and initialises the SimplyBook.me booking widget, so visitors can interact with the booking features and book in with us. This cookie is a partitioned cookie, meaning it is unable to track users across multiple sites. This cookie has a duration of the session length only. |
‘sb_line_token_hivewellnessuk’ via the domain hivewellnessuk.simplybook.it – Functional Cookie | This cookie tracks visitors across multiple pages on our site whilst booking in with us. This ensures that selections made, such as time slots, are remembered from page to page until the booking is confirmed. This cookie is a partitioned cookie, meaning it is unable to track users across multiple sites. This cookie has a duration of the session length only. |
‘sb_token_hivewellnessuk’ via the domain hivewellnessuk.simplybook.it – Functional Cookie | This cookie validates the user’s session or identity during the cooking, which prevents users from losing their booking session mid-process, and helps the process run smoothly. This cookie is a partitioned cookie, meaning it is unable to track users across multiple sites. This cookie has a duration of the session length only. |
Do you use any Third-Party Cookies?
Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitor’s devices by third-party outlets. Common examples of these third-parties can include social media platforms, analytical providers, and advertising networks.
We have no control over the cookies third-parties use. We work with the following third-parties who may use the following cookies:
Name of Third-Party Cookie | Third-Party Provider | Why are these used? |
‘__cf_bm’ via the following domains: hs-scripts.com, hs-analytics.net and hs-banner.com – Essential Cookie | HubSpot via Cloudflare | This cookie is set by Cloudflare to manage bots on our site. It works to help detect malicious visitors on our website and minimises blocking legitimate users. This cookie does not track users across sites and has a duration of 30 minutes. |
‘_cfuvid’ via the domain hsforms.com – Essential Cookie | HubSpot via Cloudflare | This Cloudflare cookie is used track individual visitors from the same shared IP address e.g., a school, an office, a café – preventing Cloudflare from seeing all traffic from one IP address as one single user. This prevents all users being blocked if one user is malicious. This cookie has a duration of the browsing session only. |
How can I control these cookies?
You are able to control your use of cookies on our website. You can do the following:
To decide which essential, analytical, functionality and targeting cookies our website sets, follow the below steps:
Click on the ‘Cookie Settings’ tab on our cookie pop-up notice, and then select the cookies you wish to accept and/or reject.
If you decide to reject our “Essential Cookies” you may not be able to access all parts of our website, and our website may not work to the best of its ability for you.
You can also deactivate third-party cookies with your chosen browser. These steps vary slightly dependent on your browser choice, but more often than not can be located on the Settings page.
Google Analytics also provide the option for you to opt out of being tracked by them across all websites you visit. To do so, we recommend visiting http://tools.google.com/dlpage/gaoptout]
What is the Expiry Period for your cookies?
Not including our use of essential cookies, all cookies expire after two years.
How do I ask you for more information?
If you’d like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details:
We will ensure we get back to you as soon as we can.
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